By Kfir Pravda

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A panel discussion from Spring VON 2007 in San Jose, California, exploring the question of the advantages of open standards vs. proprietary software in the world of VoIP deployments. With the runaway success of Skype, members of IMTC and one brave Skype employee ask, why bother with standards?

Moderator: Anatoli Levine – Sr. Director, Software Support and Services, RADVISION
Jonathan Christensen – Sr. Director, Skype
Håkon Dahle – Chief Technologist, TANDBERG
Kfir Pravda – President, Pravda Marketing Services
Peter Saint-Andre – Director of Standards, Jabber Inc.
Shantanu Sarkar – Sr. Manager, Cisco Systems
Chris Steck – Director of Technology Strategy, RealNetworks

By Kfir Pravda

So you gathered a bunch of telecom freaks, rented a basement, and saved some budget for cold Pizza. You are going to conquer the world with your amazing application that changes the way people consume media and communicate – forever. Chambers is going to beg you for a job, and the guys with the funny name from Estonia will have wished they stayed in P2P file sharing applications when you’re done.

Now is the time to get down and dirty with the little details – such as – are you trying to build a whole new ecosystem, or ride on the waves of others?

More specifically – are you going to create your own proprietary protocols, or base your product on open standards?

One of the biggest mistakes is to think that this is a technical question that an engineer should answer. The truth is that this question is mainly a business and strategic one. It pretty much depends on the way you see your future – do you want to be an ant in the grass, with a chance to become the next big thing that captures the market? Or would you rather ride on the back of the elephant, with a chance to play a major part in an industry created by others (with deeper pockets)?

I have to say that there are a lot of pros in going standard. First of all, you can reduce your development time by using the accumulated knowledge of the industry. The knowledge you can tap when working in a standard environment will always exceed any amount of engineers and technology experts you can possibly hire.

Second, in case your application is based on a Network Effect, like most of the communication products, you can rely on the marketing dollars of others to educate the market. Then, you just need to find a niche where you gain cash and exposure (in a way, the “crossing the chasm” concept).

Third, you might be able to shorten the time to exit. If you base your products on standards, a company which is interested in buying you will have a much easier life in integrating your products in their organization and product line (based on the assumption it also works on standard based products).

Well, this would have been a great post if those annoying guys from Skype didn’t come with their amazing application. You see – they did it all on their own, and at the end of the day – made my mother use VoIP – before any other SIP based product. They focused on user experience, and still managed to beat the rest of the VoIP techies to the desktop.

If so, maybe the standard world isn’t that great? First, it takes ages to draft standards. Then, the standard bodies are dominated by the big players, which make the life of the little guys harder – as they have different agendas then helping a young start-up to rise. And last but not least, it is not trivial to find a niche in a standard based industry, especially for a small company. When standards reduce technical competitive advantage, marketing dollars kicks in – an area in which a small company will usually loose to the big guys.

So, here is the question: If you would develop a new video conferencing application, the next VoIP system, or any other communication related product – what will be your choice? To Standard or Not To Standard?

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We are going to try and answer this question at the panel “My Mother uses Skype – Why Bother with Standards?” in the upcoming Spring VON, in San Jose, 19-22nd of March 2007. Among the panelists are Anatoli Levine, IMTC president and Sr. Director, Software Support at RADVISION, Håkon Dahle, CTO, TANDBERG, Chris Steck, Director of Technology Strategy, RealNetworks, and the brave Skype representative Jonathan Christensen.

This post by Kfir Pravda was originally published in Jeff Pulver’s blog